Reviews

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  I just leased my; third Rogue. if you're interested in any Nissan product contact Eddie Colville. He will help you get what you want and for a decent price. I would recommend Eddie and M''Lady Nissan to anyone.

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  Brandon was very kind in helping me when I came in to the Service Center for some repairs. His calm demeanor and willingness to elaborate was very comforting for a first time car owner like myself. Even on a busy Monday morning Brandon and the other Service Center guys seemed like they genuinely were trying to help, while still being efficient and thorough.

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  was at M'Lady Nissan for an oil change and tire rotation, when I arrived someone greeted me at my car. When I went inside the Service Center I was welcomed right away, the man let me know about how long it would take and I could sit in the waiting room and when they were done someone would come find me and bring me to payment window. While I was waiting I was told that there was coffee available and everyone made it very comfortable.

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  Great customer service. They will go above and beyond to get you what you need. Will definitely continue to do business with them. Thanks again!

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  I have been buying new cars for 50 years, literally and this was the most pleasant experience. Everyone there was friendly and honest and everything ran smoothly. One more thing, the most important thing, it was the best price by far and I shopped around. Juan Maya did a great job with pricing and explaining everything on the automobile.

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  I had a wonderful experience purchasing my new Nissan Sentra. Everyone who worked with me was friendly, helpful, knowledgeable, and genuine. Tommy was incredibly patient with me as I test drove multiple cars, asked lots of questions, and rescheduled my appointment a couple of times. He worked really hard to help set up a loan that would work for my budget.

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  The service dept. is great. They really are! We particularly like Peter. He makes sure everything that needs attention is taken care of. Always makes sure it gets a wash.

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  Got my oil change. Took a little less than an hour which was nice. Everyone was super friendly to me and my son. Love the customer service from the service center.

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  Carlos was very helpful and super attentive to what my husband and I were looking for. He was definitely one of the top reasons why we chose in the end to purchase. Would definitely recommend this dealership to friends/family. Fair prices and they tell you everything you need to know up front; non-intimidating and friendly.

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  This my third car leased with Eddie Colville. Due to the pandemic and my having a newborn, Eddie did all the logistics over the phone. When I went in to sign my paperwork it took 30 minutes and went smooth. The finance manager was great as well. I recommend using Eddie Colville at M’lady Nissan.

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  This is 3rd vehicle I got from M'Lady and there are 2 other Nissan dealers on my 35 minute drive to them. That alone should speak for my satisfaction. They are on top of the game!

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  Brandon was very kind in helping me when I came in to the Service Center for some repairs. His calm demeanor and willingness to elaborate was very comforting for a first time car owner like myself. Even on a busy Monday morning Brandon and the other Service Center guys seemed like they genuinely were trying to help, while still being efficient and thorough.

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  What a great guy really help me out and with what little I had also made the process really easy and with no stress.

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  Purchased a car, they made it quick and easy. I would recommend.

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  I worked with Drew Westermeyer and Scott Ryan. Both were fantastic and extremely helpful. I'll be coming back to this dealer.

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  Got my oil change. Took a little less than an hour which was nice. Everyone was super friendly to me and my son. Love the customer service from the service center.

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  Best place to service your car in Crystal Lake.

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  It went very well. I was offered a great deal, and am very happy with my purchase.

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  Overall a great experience, me and my family have purchased 6 cars from here, and I plan on continuing to do so! Eddie Colville is one of my favorite salesmen there. Was very quick and to the point, and got me a good price for what I was looking for.

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  What a great guy really help me out and with what little I had also made the process really easy and with no stress

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  Juan and Drew were an excellent help on assisting me with my new Nissan Sentra! I'm very pleased with the outcome.

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  I went in wanting to test drive a specific car and Shane greeted us promptly at the door, talked to us about the car and all the special offers, and was fun to be with on the test drive. I wanted to test drive another car at a different dealership after and I was pleasantly surprised to have Shane wish us the best. He was not pushy in trying to make a sale and allowed me to go out to a make confident decision. It was so pleasant that I didnt feel weird coming back to make a deal for the car I test drove earlier!

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  Carlos was very helpful and super attentive to what my husband and I were looking for. He was definitely one of the top reasons why we chose in the end to purchase. Would definitely recommend this dealership to friends/family. Fair prices and they tell you everything you need to know up front; non-intimidating and friendly.

• 

  Eddie Colville and his team are fantastic. I was treated very well. Even though I live in Chicago, I plan on finding the time to use the services provided by M'Lady Nissan. One cool thing is they have free oil changes for the life of your new car. They also have a very large selection of vehicles to choose from. I found the perfect car.

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  From intro to salesman to financing I ddelt with five star service. Everyone bent over backwards to make sure I had the car I wanted to purchasing in a timely fashion and on my schedule.

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  Severo and Rony did such a great job in helping me. Finance department did such a great job as well. M'Lady offers excellent service and offers. I have bought two vehicles from them and both times, it has been a great experience. I would definitely recomend them.

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  Best car purchasing experience I have had in my 40 years of driving/owning vehicles! Wonderful staff!

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  Overall a great experience, me and my family have purchased 6 cars from here, and I plan on continuing to do so! Eddie Colville is one of my favorite salesmen there. Was very quick and to the point, and got me a good price for what I was looking for.

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  Went in for a low tire and oil change. Always excide my expectation.

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  Mir and his staff are excellent to work with. Sal and the service team does a nice job servicing our efforts for 10 years. Good dealership to work with if you own a Nissan.

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  Overall a great experience, me and my family have purchased 6 cars from here, and I plan on continuing to do so! Eddie Colville is one of my favorite salesmen there. Was very quick and to the point, and got me a good price for what I was looking for.

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  I went in wanting to test drive a specific car and Shane greeted us promptly at the door, talked to us about the car and all the special offers, and was fun to be with on the test drive. I wanted to test drive another car at a different dealership after and I was pleasantly surprised to have Shane wish us the best. He was not pushy in trying to make a sale and allowed me to go out to a make confident decision. It was so pleasant that I didnt feel weird coming back to make a deal for the car I test drove earlier!

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  The folks at M’Lady Nissan were absolutely fantastic! From the moment I step in to the moment I left, they truly made me feel like a part of the family! I got the chance to work with Jay, and he was so knowledgeable. He was able to answer every question I had and then some! He was so caring and empathetic to my situation and I appreciate him as an individual! I also got to work with both Abe and Scott! Talk about a funny duo!! They had my cracking up the entire time! Overall my experience with Nissan was absolutely perfect! Thank you staff, and I look forward to coming in and getting my service done on my new Nissan Sentra!

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  Carlos was very helpful and super attentive to what my husband and I were looking for. He was definitely one of the top reasons why we chose in the end to purchase. Would definitely recommend this dealership to friends/family. Fair prices and they tell you everything you need to know up front; non-intimidating and friendly.

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  Mir and his staff are excellent to work with. Sal and the service team does a nice job servicing our efforts for 10 years. Good dealership to work with if you own a Nissan.

• 

  Eddie Colville and his team are fantastic. I was treated very well. Even though I live in Chicago, I plan on finding the time to use the services provided by M'Lady Nissan. One cool thing is they have free oil changes for the life of your new car. They also have a very large selection of vehicles to choose from. I found the perfect car.Scott Ryan helped me fine tune my accessories. Ryan in service oversaw the install. Everything was perfect.There's a reason why this is the Number One Nissan in the area. I would say, it is the high caliber people that work in each department.Worth the drive from ANY town.

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  The folks at M’Lady Nissan were absolutely fantastic! From the moment I step in to the moment I left, they truly made me feel like a part of the family! I got the chance to work with Jay, and he was so knowledgeable. He was able to answer every question I had and then some! He was so caring and empathetic to my situation and I appreciate him as an individual! I also got to work with both Abe and Scott! Talk about a funny duo!! They had my cracking up the entire time! Overall my experience with Nissan was absolutely perfect! Thank you staff, and I look forward to coming in and getting my service done on my new Nissan Sentra!

• 

  Carlos was very helpful and super attentive to what my husband and I were looking for. He was definitely one of the top reasons why we chose in the end to purchase. Would definitely recommend this dealership to friends/family. Fair prices and they tell you everything you need to know up front; non-intimidating and friendly.

• 

  Eddie Colville and his team are fantastic. I was treated very well. Even though I live in Chicago, I plan on finding the time to use the services provided by M'Lady Nissan. One cool thing is they have free oil changes for the life of your new car. They also have a very large selection of vehicles to choose from. I found the perfect car.Scott Ryan helped me fine tune my accessories. Ryan in service oversaw the install. Everything was perfect.There's a reason why this is the Number One Nissan in the area. I would say, it is the high caliber people that work in each department.Worth the drive from ANY town.

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  Hats off to Scott M'Lady, Scott Ryan,and Bryan Murphy my car buying experience was great working with these guys.

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  Good service everytime I go Drew and Juan are fantastic.

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  Carlos was very helpful and super attentive to what my husband and I were looking for. He was definitely one of the top reasons why we chose in the end to purchase. Would definitely recommend this dealership to friends/family. Fair prices and they tell you everything you need to know up front; non-intimidating and friendly.

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  I bought a Nissan Rouge in Chicago and recently moved to the NW suburbs. I’m so thrilled that M ‘Lady Nissan is the closest dealership to me now. I needed my routine oil change and the staff was very professional and great to work with.

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  Was in and out in no time, customer service was excellent!!! Love this dealership

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  As always really good and fast service, very friendly staff and excellent communication

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  I was kept informed about the progress in servicing my car. The communication between us was very good. I can highly recommend this Service Dept.

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  Just leased my 5th vehicle from M'Lady. Edie Coleville is the person you want to see! Always great experience and top notch care. Service Dept. is also very efficient and quick. Thank you!

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  I have been purchasing my cars at M’Lady for years. Always a wonderful experience. Ask for Jay Alvarez when your shop at M’Lady. He is very knowledgeable and will take care of you.

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  Great customer service. Jay Alvarez is the best!

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  I had the best salesman and best service from the manager. They were very polite, friendly, and well experience staff. I recommend this dealership for your next purchase of your favorite vehicle.

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  Bought a new Murano. Excellent service start to finish.

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  Bought my first car here over the weekend and had a great experience! I was very happy with the customer service I received!

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  The gentleman who had me sign the zillion pieces of paperwork (I forgot your name, so sorry) was very friendly and didn't try to sell us on any extras we didn't want. I felt our experience was outstanding. The last time I bought a car was in 2007 at a different dealership, and overall I found this to be a far more pleasant car buying experience. Thanks M'Lady Nissan! :)

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  I left feeling happy. I felt like I got a good deal and got EXACTLY what I was looking for lower than my price range. From sales managers, associates, financing and anyone in between- the experience was great. Thanks to all of you there at M'Lady! I shall be seeing you all for my free oil changes!

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  I felt like a part of their family they treated me so well! If you're in the market for a new car, I love my Nissan Rogue and M'Lady will definitely treat you right!

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  I really gotta give 5 stars, i recently purchased a 15 sentra s and was pretty satisfied with the experience.

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  Love this place and the service . Nice people and prices are great. It's clean and extremely friendly! They even have bones to give your dog

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  The gentleman who had me sign the zillion pieces of paperwork (I forgot your name, so sorry) was very friendly and didn't try to sell us on any extras we didn't want. I felt our experience was outstanding. The last time I bought a car was in 2007 at a different dealership, and overall I found this to be a far more pleasant car buying experience. Thanks M'Lady Nissan! :)

• 

  The experience was good. We did not feel pressured. We also did not feel deceived by false advertising and I walked away feeling really good that I made the best deal on that purchase (way below Truecar average price that I would have expected to pay). In addition, although this might not be something I could take advantage off too much, M'Lady offers free oil changes for my car for the life of the vehicle while I own it. An additional nice perk! Thanks Scott, for your help and making it a nice buying experience!

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  I really gotta give 5 stars, i recently purchased a 15 sentra s and was pretty satisfied with the experience.

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  Love this place and the service . Nice people and prices are great. It's clean and extremely friendly! They even have bones to give your dog.

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  My mother and I walked up to the doors and were greeted by Bob. He listened to what I was looking for and took him time on helping me with process of elimination between two different cars. I have never felt so comfortable and not forced when looking for a car. After listening to my concerns, etc he went back and told me he had the "perfect car" in mind. He did! I ended up leaving with a nissan rouge and could not be happier! Not only do I love the car, I feel as though I wasn't forced into a huge car payment. I would recommend everyone to take the hour drive out like I did and talk to Bob if your interested in buying a car!

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  This is my 2nd time leasing a car from M'Lady. This dealership has always been very kind to me and working with Eddie has continued to be a pleasure. Everyone is friendly, and smiles are found everywhere. This will not be my last time doing business here. Thank you!

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  The experience was good. We did not feel pressured. We also did not feel deceived by false advertising and I walked away feeling really good that I made the best deal on that purchase (way below Truecar average price that I would have expected to pay). In addition, although this might not be something I could take advantage off too much, M'Lady offers free oil changes for my car for the life of the vehicle while I own it. An additional nice perk! Thanks Scott, for your help and making it a nice buying experience!Regards, Marina S.

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  I left feeling happy. I felt like I got a good deal and got EXACTLY what I was looking for lower than my price range. From sales managers, associates, financing and anyone in between- the experience was great. Thanks to all of you there at M'Lady! I shall be seeing you all for my free oil changes!

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  I really gotta give 5 stars, i recently purchased a 15 sentra s and was pretty satisfied with the experience.

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  Love this place and the service . Nice people and prices are great. It's clean and extremely friendly! They even have bones to give your dog .

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  I left feeling happy. I felt like I got a good deal and got EXACTLY what I was looking for lower than my price range. From sales managers, associates, financing and anyone in between- the experience was great. Thanks to all of you there at M'Lady! I shall be seeing you all for my free oil changes!

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  Excellent service. Worked with my extended warranty, got everything fixed and covered!

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  I really gotta give 5 stars, i recently purchased a 15 sentra s and was pretty satisfied with the experience.

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  We had a great experience with M'Lady Nissan in Crystal Lake! It started with our sales man, Scott Ryan, who met me outside in the rain with an umbrella and ended with us getting the car we needed for our daughter. Scott worked with his boss to find the right car to match our needs and our price! So far she is loving her new car!

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  Eddie colville was the most amazing leading manager! I will only go to him from now on. If you want to trust your car salesman this is where you need to go. Everyone was super polite and so incredibly helpful!

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  Elaine was awesome! She was extremely professional, and was an excellent communicator. Kept me up to date on how everything was coming along and provided me with a loaner during my week long wait. I couldn't have asked for better customer service. Thank you, Elaine!

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  Bought my first car this week and had a great experience! I loved my new rogue! This dealer ship had great customer service. I recommend working with Austin!

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  Love this place and the service . Nice people and prices are great. It's clean and extremely friendly! They even have bones to give your dog .

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  Bought my first car here over the weekend and had a great experience! I was very happy with the customer service I received!

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  I really gotta give 5 stars, i recently purchased a 15 sentra s and was pretty satisfied with the experience.

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  Great service and very fast process. See Sam the GM for the best deal and he will make sure you are matched to the car and sales expert that is best for you.

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  This is my 2nd time leasing a car from M'Lady. This dealership has always been very kind to me and working with Eddie has continued to be a pleasure. Everyone is friendly, and smiles are found everywhere. This will not be my last time doing business here. Thank you!

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  Love this place and the service . Nice people and prices are great. It's clean and extremely friendly! They even have bones to give your dog .

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  The experience was good. We did not feel pressured. We also did not feel deceived by false advertising and I walked away feeling really good that I made the best deal on that purchase (way below Truecar average price that I would have expected to pay). In addition, although this might not be something I could take advantage off too much, M'Lady offers free oil changes for my car for the life of the vehicle while I own it. An additional nice perk! Thanks Scott, for your help and making it a nice buying experience!Regards, Marina S.

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  I would like to give a shout out to John and Sal in the service department for the best service I have had at a Nissan dealership yet. My appointment was on time, I was not swindled to try to do any kind of extra service on my car, and when they found out my tires were less than great gave me a recommendation to where i should file a claim. ( this is a brand new nissan not bought from this dealership). They were thorough in explaining why they did or didn't do specific services on my car and it only took an hour as promised. I know it seems silly to say a dealership did was it was actually supposed to do but for once they did! I will be back!

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  My mother and I walked up to the doors and were greeted by Bob. He listened to what I was looking for and took him time on helping me with process of elimination between two different cars. I have never felt so comfortable and not forced when looking for a car. After listening to my concerns, etc he went back and told me he had the "perfect car" in mind. He did! I ended up leaving with a nissan rouge and could not be happier! Not only do I love the car, I feel as though I wasn't forced into a huge car payment. I would recommend everyone to take the hour drive out like I did and talk to Bob if your interested in buying a car!

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  We had a great experience with M'Lady Nissan in Crystal Lake! It started with our sales man, Scott Ryan, who met me outside in the rain with an umbrella and ended with us getting the car we needed for our daughter. Scott worked with his boss to find the right car to match our needs and our price! So far she is loving her new car!

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  Bought my first car this week and had a great experience! I loved my new rogue! This dealer ship had great customer service. I recommend working with Austin!

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  This is my 2nd time leasing a car from M'Lady. This dealership has always been very kind to me and working with Eddie has continued to be a pleasure. Everyone is friendly, and smiles are found everywhere. This will not be my last time doing business here. Thank you!

• 

  The gentleman who had me sign the zillion pieces of paperwork (I forgot your name, so sorry) was very friendly and didn't try to sell us on any extras we didn't want. I felt our experience was outstanding. The last time I bought a car was in 2007 at a different dealership, and overall I found this to be a far more pleasant car buying experience. Thanks M'Lady Nissan! :)

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  Just bought a new Nissan Versa Note for my daughter at this dealership. These guys have it down. From sales knowledge to great customer service. This was a very enjoyable experience and I'd buy from the again in a heartbeat. We will also be servicing our 2016 Versa and 2001 Maxima at M'Lady. Nice work guys!

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  I left feeling happy. I felt like I got a good deal and got EXACTLY what I was looking for lower than my price range. From sales managers, associates, financing and anyone in between- the experience was great. Thanks to all of you there at M'Lady! I shall be seeing you all for my free oil changes!

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  I really gotta give 5 stars, i recently purchased a 15 sentra s and was pretty satisfied with the experience

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  Love this place and the service . Nice people and prices are great. It's clean and extremely friendly! They even have bones to give your dog .

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  I felt like a part of their family they treated me so well! If you're in the market for a new car, I love my Nissan Rogue and M'Lady will definitely treat you right!

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  The service department is friendly and professional. This dealership earned my business and will probably earn it again when I'm ready for another car.