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from our CUSTOMERS near Itasca!
The best car buying experience that I’ve ever had! Every person you deal with…goes over and above to make you happy.
Tommy was amazing. The reason I came back was that he was patient and not pushy at all. Provided me with all options and I felt I had everything I needed to make the decision best for me.
Jay was great help. Service was quick. Car is beautiful.
They kept my car for a few days, Peter on the service department is always so nice and professional, he made sure that the work was done right and that everything was ok before returning the car, so far no complaints.
Peter is a great guy, very professional, always able to have me come in and get my car maintenance done. He even remembers that I like to go fishing! 10/10
We purchased our 2013 Altima New from M'Lady and have been extremely happy with the service we have received over the years, Brandon Mason has been the service agent I have worked
What a wonderful experience we had at M'Lady Nissan. The minute we walked in we were greeted by a young man name Anthony.
Recently moved to the area and I came to the dealership to buy out my lease. I was pleasantly surprised at how quickly they were able to get this done without any nonsense.
Renee was great! We had been to a couple of dealerships looking but the minute we walked into M’Lady we felt so comfortable we knew that’s where we’d buy a car!
Wanted to provide feedback for Drew Westermeyer. Fantastic experience buying a vehicle from Drew. He was honest, transparent pricing and provided a fantastic positive atmosphere.
The salesmanship from Jay was outstanding again as always and Brian and finance is super easy to deal with every single time. Brandon Mason and service always delivers as well.
Had an oil change and tire rotation and I was treated with the utmost respect and was very well taken care of.
I highly recommend Hugo Duran whenever looking to purchase a new vehicle. He is a great salesman, very professional, and takes all of my needs into consideration for finding my perfect car.
We had a fantastic experience purchasing our Murano from Drew. Yes we are biased because he is our son, but he made the purchase so smooth.
Always looking to make sure the customers is satisfied and get what they are looking for. I always recommend M’Lady Nissan to my friends and family.
I Bought an Altima from tom, one of the salesmen there. He was great to work with, and it was All around great service at mlady.
Hands down the best experience! Get your next car with Klaudia! She’s the best and very personable!
I'm so grateful for the entire staff at M'lady Nissan. Working with Eddie Colville was a pleasure.
I Bought an Altima from tom, one of the salesmen there. He was great to work with, and it was All around great service at mlady.
Hands down the best experience! Get your next car with Klaudia! She’s the best and very personable! Thank you Klaudia!
Always a very pleasant and friendly experience. Work is done by professionals in a very timely manner.
Recently moved to the area and I came to the dealership to buy out my lease. I was pleasantly surprised at how quickly they were able to get this done without any nonsense.
Purchased a vehicle from Jay over the weekend. It was the best buying experience I ever had buying car.
Renee was great! We had been to a couple of dealerships looking but the minute we walked into M’Lady we felt so comfortable we knew that’s where we’d buy a car!
Been driving my new Nissan Rogue for a week or so now, she’s a beauty. Would recommend breaking hard, turning your wheel all the way left and right and taking it to 70mph during test drive.
Fantastic experience buying a vehicle from Drew. He was honest, transparent pricing and provided a fantastic positive atmosphere.
I have been to many different service departments and I must say M'Lady is the best I have ever experienced, hands down!
Jay Alvarez our product specialist, was extremely patient and knowledgeable!
Brandon is an exceptional service advisor and he goes above and beyond to assist me.
I had a very pleasant visit to the M’Lady Nissan of Crystal Lake.
Purchased a vehicle from Jay over the weekend. It was the best buying experience I ever had buying car.
Fantastic experience buying a vehicle from Drew.
Jay Alvarez our product specialist, was extremely patient and knowledgeable!
Brandon is an exceptional service advisor and he goes above and beyond to assist me.
The whole staff was nothing but Pleasant and I would recommend this dealership to anyone looking to trade, buy or lease a vehicle!
I am so grateful to have worked with him to purchase my first vehicle.
They where all wonderful and my salesperson Renee Quinones was awesome and very very nice.
Shane was such a great person for helping me find the car of my dreams. Super friendly and patient!
Shane is the most honest and fair salesman I’ve ever had. He is a great human being.
Jay Alvarez is the greatest salesman ever and will always come back to him always! Please go see him for your next vehicle!
Got a nail in my tire that they were able to plug. Wasn't too big of a repair but I didn't have an appointment, they were very busy and still able to squeeze me in.
Shane has made every step of my buying experience a breeze! Highly recommend going to him for anything you need!
Had an amazing experience while testing out new trucks. Jay was extremely knowledgeable about all the vehicles and made it an awesome experience.
M’Lady Nissan has always made car buying an easy and pleasant process, and this visit was no different. Our salesman Shane was knowledgeable, engaging, and responsive to our needs.
I went there looking for a newer Nissan. They had one that was perfect! They were all very kind and professional. They took care of me and got me a really good bumper to bumper coverage deal!
Just wanna give a huge shout out to Jay and Randy. They were extremely helpful in getting me in a car that suits me and working hard on the financing side.
Wonderful experience. Was greeted promptly. Jay listened to what I was looking for and my price range. Within a short time I was out test driving the car that I was interested in.
Wonderful experience at M’lady Nissan. From the moment we got there we were nicely welcomed and taken care of by Patrick and Shane to finalization of our purchase at finance dept with Abe.
From sales to trade in value to financing we had a great experience buying our new Pathfinder and could not be happier.
They took care of me and got me a really good bumper to bumper coverage deal! I went from having to dole out 1,000 in repairs a month on my old car, to my dream car that i wont have to worry about for a few years! I definitely recommend them to anyone looking for good service and decent prices
It was one of the quickest most seemless experiences I’ve ever had buying a car and I would highly recommend. Definitely gained a life long customer.
Wonderful experience. Was greeted promptly. Jay listened to what I was looking for and my price range. Within a short time I was out test driving the car that I was interested in.
I would be glad to buy more cars in the future. Both were super knowledgeable. Recommend them both to anyone who is looking to buy a new car!
I am very grateful to you Patrick and Shane for your assistance and I will surely continue to recommend your dealership.
M’Lady Nissan has always made car buying an easy and pleasant process, and this visit was no different. Our salesman Shane was knowledgeable, engaging, and responsive to our needs.
I went there looking for a newer Nissan. They had one that was perfect! They were all very kind and professional. They took care of me and got me a really good bumper to bumper coverage deal!
Just wanna give a huge shout out to Jay and Randy. They were extremely helpful in getting me in a car that suits me and working hard on the financing side.
Love the car - 2019 Nissan Kicks. Appreciated the follow-up phone call this week to ask if I had any questions about the car. Would recommend to friends an neighbors.
I would be glad to buy more cars in the future. Both were super knowledgeable. Recommend them both to anyone who is looking to buy a new car! 👌
Wonderful experience at M’lady Nissan. From the moment we got there we were nicely welcomed and taken care of by Patrick and Shane to finalization of our purchase at finance dept with Abe.
I went there looking for a newer Nissan. They had one that was perfect! They were all very kind and professional.
Just wanna give a huge shout out to Jay and Randy. They were extremely helpful in getting me in a car that suits me and working hard on the financing side. It was one of the quickest most seemless experiences I’ve ever had buying a car and I would highly recommend. Definitely gained a life long customer.
M’Lady Nissan has always made car buying an easy and pleasant process, and this visit was no different. Our salesman Shane was knowledgeable, engaging, and responsive to our needs.
Wonderful experience. Was greeted promptly. Jay listened to what I was looking for and my price range. Within a short time I was out test driving the car that I was interested in.
Shane and Jay both were very excellent in helping me get a new car today. I totalled my car last Sunday in a snow storm..and they showed me the new pathfinder got me a great price.
Wonderful experience at M’lady Nissan. From the moment we got there we were nicely welcomed and taken care of by Patrick and Shane to finalization of our purchase at finance dept with Abe.
Had an amazing experience while testing out new trucks. Jay was extremely knowledgeable about all the vehicles and made it an awesome experience.
M’Lady Nissan has always made car buying an easy and pleasant process, and this visit was no different.
I went there looking for a newer Nissan. They had one that was perfect! They were all very kind and professional.
Just wanna give a huge shout out to Jay and Randy. They were extremely helpful in getting me in a car that suits me and working hard on the financing side.
Shane and Jay both were very excellent in helping me get a new car today. I totalled my car last Sunday in a snow storm..and they showed me the new pathfinder got me a great price. I would be glad to buy more cars in the future. Both were super knowledgeable. Recommend them both to anyone who is looking to buy a new car! 👌
Wonderful experience at M’lady Nissan. From the moment we got there we were nicely welcomed and taken care of by Patrick and Shane to finalization of our purchase at finance dept with Abe.
Jay was SUPER knowledgeable about everything Nissan - it was quite impressive. Everything from the initial phone call to the financing, it was a pleasurable experience all the way around.
Very professional and straightforward dealership. Easy and actually a very fun experience from the salesperson, Shane, to the finance guy, Abe. We drove 2 hrs for this deal and would definitely do it again!!!
It was my first time at the dealership as I just recently moved to the area. The staff was extremely friendly and made me feel welcome as a new customer. They were able to transfer the records of all my previous service and selected the appropriate services needed for my car. In addition, I was provided a loaner car free of charge.
Brought my 2017 Armada in for a lift kit install, spark plug, and oil change. Peter in service communicated well and notified me of the progress regularly. This is my 2nd time using them for major service. I highly recommend them to anyone needing service.
Brandon in your service department is great. Gave me recommendations with out pressure. I accepted two of them and declined two. But I have saved the paperwork to get the other two done when I can budget for them. Totally satisfied.
Thank You Jay, and thanks to Mir and all the staff at M'Lady Nissan for commitment to excellence in these uncertain times. I recommend Jay and will be purchasing My Vehicles- from Jay at M'Lady Nissan for the future.
It’s always a pleasure getting the service I need performed on my Nissan truck. From the service advisors who are polite and respectful to the great work the techs perform every service s visit. Peter who was my service advisor is one of the best and he always goes above and beyond to ensure my visit was a good one.
Love Mlady Nissan in Crystal Lake, especially Shane! He was so helpful, respected the time I had and worked out all the details swiftly. Go see Shane you’ll have a great experience!
Jay and shane are phenominal! They went above and beyond to give us the best possible deal and really did everything possible to make the process smooth and fast. They listened to our concerns and worked with us to make us feel comfortable with the deal. Highly recommend going to mlady nissan for your next car purchase.
My experience at M'Lady Nissan has been amazing. I immediately felt welcomed and all the questions I had were answered. Each and everyone of the staff that helped me get my truck has been great (Sales, finance, service) and I will definitely come back here.
Worked with Jay Alvarez on my purchase. I was involved in a hit and run which left my car totaled, and I needed something pretty quick - couple that with the horrible car market right now, I was having a real difficult time finding a dealership that had a decent inventory. Not only did M'Lady have a LOT of cars available, but everything they had was high quality.
Very professional and straightforward dealership. Easy and actually a very fun experience from the salesperson, Shane, to the finance guy, Abe. We drove 2 hrs for this deal and would definitely do it again!!!
Brandon in your service department is great. Gave me recommendations with out pressure. I accepted two of them and declined two. But I have saved the paperwork to get the other two done when I can budget for them. Totally satisfied.
First time experience this past weekend and M'Lady Nissan, and it was fantastic! Juan, our sales associate, was accommodating and listened to all of our needs. He worked with the GM and Manager to help us get as close to our desired financial outcome as possible. Overall we felt like we got a great deal with great service. Abe was super helpful at the end of the process during paperwork prep and it went as fast as it probably could have gone.
Jay made us feel comfortable from the moment we sat down to the moment we left. It was the perfect first time buyer experience for my son. I will be bringing my other kids here for cars as he left that good of an impression with me on how open he was with everything. Thank you Jay and thank you M'Lady.
They truly go above and beyond to satisfy you. I will return again and again even tho it’s an hour commute for me. It’s so worth it. I greatly appreciate the service I receive everytime I visit M’Lady Nissan.
Shane and Jay both were very excellent in helping me get a new car today. I totalled my car last Sunday in a snow storm..and they showed me the new pathfinder got me a great price. I would be glad to buy more cars in the future. Both were super knowledgeable. Recommend them both to anyone who is looking to buy a new car! 👌
Wonderful experience at M’lady Nissan. From the moment we got there we were nicely welcomed and taken care of by Patrick and Shane to finalization of our purchase at finance dept with Abe. My husband and I are very happy with their customer service, professionalism, knowledge, and politeness. They went above and beyond even if it meant staying after hrs for us.
The mechanic did an excellent job with all work performed for my vehicle, and exceeded my expectations with the evident attention to detail with both repair and maintenance services. Very satisfied.
First time experience this past weekend and M'Lady Nissan, and it was fantastic! Juan, our sales associate, was accommodating and listened to all of our needs.
Wonderful experience at M’lady Nissan. From the moment we got there we were nicely welcomed and taken care of by Patrick and Shane to finalization of our purchase at finance dept with Abe. My husband and I are very happy with their customer service, professionalism, knowledge, and politeness.
Jay made us feel comfortable from the moment we sat down to the moment we left. It was the perfect first time buyer experience for my son. I will be bringing my other kids here for cars as he left that good of an impression with me on how open he was with everything. Thank you Jay and thank you M'Lady.
Brandon in your service department is great. Gave me recommendations with out pressure. I accepted two of them and declined two. But I have saved the paperwork to get the other two done when I can budget for them. Totally satisfied.
They truly go above and beyond to satisfy you. I will return again and again even tho it’s an hour commute for me. It’s so worth it. I greatly appreciate the service I receive everytime I visit M’Lady Nissan.
I would like to thank all the staff at M lady Nissan. My experience was very professional from the time I walked in until I left. The facility is clean and I was not there all day I would like to thank my sales person Klaudia for her patience making sure I was satisfied and the Labor Day Food festivities was great hats off to the chef. The Drive was worth it. I highly recommend this Dealership.
My experience at M'Lady Nissan has been amazing. I immediately felt welcomed and all the questions I had were answered. Each and everyone of the staff that helped me get my truck has been great (Sales, finance, service) and I will definitely come back here.
No one likes the car buying experience, myself included. BUT if I could give Jay Alvarez in sales 6 stars, I would!
It was my first time at the dealership as I just recently moved to the area. The staff was extremely friendly and made me feel welcome as a new customer. They were able to transfer the records of all my previous service and selected the appropriate services needed for my car. In addition, I was provided a loaner car free of charge.
First time experience this past weekend and M'Lady Nissan, and it was fantastic! Juan, our sales associate, was accommodating and listened to all of our needs. He worked with the GM and Manager to help us get as close to our desired financial outcome as possible. Overall we felt like we got a great deal with great service.
Wonderful experience at M’lady Nissan. From the moment we got there we were nicely welcomed and taken care of by Patrick and Shane to finalization of our purchase at finance dept with Abe. My husband and I are very happy with their customer service, professionalism, knowledge, and politeness. They went above and beyond even if it meant staying after hrs for us.
any dealerships have a reputation of making the sale and then move on to the next customer. Not MLady! They continue to support their customers and their vehicles and go above and beyond to make sure you are taken care of.
Eddie Colville and his team are fantastic. I was treated very well. Even though I live in Chicago, I plan on finding the time to use the services provided by M'Lady Nissan. One cool thing is they have free oil changes for the life of your new car. They also have a very large selection of vehicles to choose from. I found the perfect car.
No one likes the car buying experience, myself included. BUT if I could give Jay Alvarez in sales 6 stars, I would!
First time experience this past weekend and M'Lady Nissan, and it was fantastic! Juan, our sales associate, was accommodating and listened to all of our needs.
It was my first time at the dealership as I just recently moved to the area. The staff was extremely friendly and made me feel welcome as a new customer. They were able to transfer the records of all my previous service and selected the appropriate services needed for my car.
Wonderful experience at M’lady Nissan. From the moment we got there we were nicely welcomed and taken care of by Patrick and Shane to finalization of our purchase at finance dept with Abe. My husband and I are very happy with their customer service, professionalism, knowledge, and politeness. They went above and beyond even if it meant staying after hrs for us.
I love this dealership! I didn't feel pushed into anything. Everyone was super nice. I worked with Kamil, he was very knowledgeable. I will buy from them again.
My last visit was quick and perfect Thank you
Bought a new car here a week ago, and i love it already, and they made it affordable for a new 2021 versa. Special thank you to Ron for helping me out, if you’re planning on going here and getting a car, see Ron he will help you out tremendously.
Brought my car in for an oil change. The service guys at the desk were very kind and helped me out in a time of need with something.
Attentive, inviting, friendly, patient, thorough, and knowledgeable about Nissan products (although I was not purchasing Nissan, still impressive). He listened to me, dealt with my groveling, and was a fantastic problem solver. He ran through different scenarios with me; trade VS no trade, different finance options, etc ...
First time experience this past weekend and M'Lady Nissan, and it was fantastic! Juan, our sales associate, was accommodating and listened to all of our needs. He worked with the GM and Manager to help us get as close to our desired financial outcome as possible. Overall we felt like we got a great deal with great service.
I came in on a Saturday afternoon not knowing if I wanted to buy a new vehicle or not. Shane Mageland made the choice to do so easy for me. Shane is a great representation of how car sales should go. I highly recommend MLady to anyone that is even considering a new car purchase. -Joe Wozniewski
Definitely one of the best dealerships I ever been to thanks Jay Alverez for helping me find a new car he’s one of the best come here to look for cars.
Everyone worked together to make me Happy. I was very comfortable in picking out a vehicle. I asked lots of questions and every question was answered by different people with different opinions which was what I was looking for. They made the car buying experience wonderful.
JAY is a high quality salesperson. He cared for me very well and was always straight forward. I wouldn’t go to anyone else but him. I appreciate the great customer service!
I just took the car in for an oil change and tire rotation. The work was completed quickly and I was kept up to date on the progress and other items that needed to be worked on if I wanted them to do the work. They were all easy items to be replaced and I took care of them myself.
Your team made it extremely easy to get a lease on our Nissan Rogue. I know there are significant supply challenges right now in the industry and M'Lady had far more options than other dealers. Eddie Colville was very easy to deal with. Straight-shooter and very knowledgeable about the vehicle.
After looking at 10 different dealerships with my bad credit they were able to help me get a vehicle the best in Illinois thanks everyone.
Shane from M'Lady and Abe in finance were outstanding in every way possible. I cannot say enough about both of them being professional and kind. I have told others about my great experience and I will be back in the future to M'Lady with hopes of both of these 2 kind individuals are still there. Thank you!
Everything went smoothly, which is normal for the service department. They do a great job, and are always friendly and helpful.
Want a hassle-free car buying experience? Visit M'Lady Nissan and ask for Jay Alvarez. He made the whole transaction a smooth one beginning with the friendly hello and welcoming us inside.
I needed a car ASAP to replace a 15 year old vehicle that was threatening to leave me on the side of the road. I’ve always liked the Nissan brand and when I met Jay I knew I wanted to buy a car from him.
I love this dealership! I didn't feel pushed into anything. Everyone was super nice. I worked with Kamil, he was very knowledgeable. I will buy from them again.
I have purchased or leased several cars from M'Lady Nissan over the years, and each time Abe Alyassir has walked my through the finance effortlessly. His friendly, efficient manner made everything so easy to understand. He makes you want to do business with M'Lady Nissan. Thanks, Abe!
I arrived after their service closed. I happened to run into Tommy, who went out of his way to ask what I needed as he was also helping another group of people. I was having a slight dashboard issue with my Murano and as soon as he was finished assisting the other group, he came right back to me and offered his assistance.
Absolutely the best Nissan dealership that i have dealt with , they went out of their way to help me and make sure that my new car was going to work for me financial as well as how nice the ride is! they had my best interest in mind which is rare for car sales. but i for sure would send everyone i know here!
I was helped by Shane Mageland from the moment I walked in to the moment I bought my car. As soon as I stepped in he was very attentive to everything I asked and gave me very detailed answers and advice. I never had this kind of service before and it was amazing. I can honestly say this is the best car buying experience I've had.
From the moment we walk in M’Lady we were greeted by Shane, Very informative and didn’t try to push anything on us. We talked when knee options what we were in the market for and Shane took great care of us. I’ve already referred my brother since it was such a great experience. Thanks M’Lady for having employees like Shane.
Want a hassle-free car buying experience? Visit M'Lady Nissan and ask for Jay Alvarez. He made the whole transaction a smooth one beginning with the friendly hello and welcoming us inside.
Purchased a 2017 Santa Fe earlier today and had the best experience at a dealership so far. Everyone we dealt with was very friendly and polite, we didn’t feel rushed or swindled into something we didn’t want. Jay listened to everything we wanted in a vehicle and did everything he could to find us something what would check all the boxes.
I have purchased or leased several cars from M'Lady Nissan over the years, and each time Abe Alyassir has walked my through the finance effortlessly. His friendly, efficient manner made everything so easy to understand. He makes you want to do business with M'Lady Nissan. Thanks, Abe!
Eddie was great to work with. I would highly recommend this dealership for leased and new cars.
Purchased a 2021 Nissan Rogue on Memorial Day from Jim M’Lady Nissan. Repeat customer. Great Dealership. Sales and Finance people were top notch. Highly recommend.
Absolutely the best Nissan dealership that i have dealt with , they went out of their way to help me and make sure that my new car was going to work for me financial as well as how nice the ride is! they had my best interest in mind which is rare for car sales. but i for sure would send everyone i know here!
From the moment we walk in M’Lady we were greeted by Shane, Very informative and didn’t try to push anything on us. We talked when knee options what we were in the market for and Shane took great care of us. I’ve already referred my brother since it was such a great experience. Thanks M’Lady for having employees like Shane.
Everyone is always nice, fast and efficient! I couldn't imagine a better experience! Eddie knows a lot! When I was looking for my Pathfinder, he went above and beyond to help me! I would definitely recommend M'Lady Nissan!
Shane Mageland is the man to see. Knowable, professional, friendly, and fare. Best prices can’t beat them.
The whole experience, from first finding the vehicle we wanted, to driving home that same day, was good. Our salesman, Shane, did a great job answering all of our questions and helping move along the purchasing process. I’m also looking forward to the complimentary oil changes.
If you need a car Shane is the guy to see. Very friendly and knowledgeable not pushy. Very easy to work with, I would definitely recommend.
What a great experience we had at M’Lady Nissan. From start to finish the leasing manager Eddie Colville was great! Answered all of our questions, felt like he was working for us and was very honest through the whole process.
Tommy is an exceptional employee who went above and beyond. He is professional, empathetic, and extremely caring and courteous. Nissan is SO blessed to have Tommy represent this dealership. I would hire him to be on my team any day. I love this dealership now!
I just leased my; third Rogue. if you're interested in any Nissan product contact Eddie Colville. He will help you get what you want and for a decent price. I would recommend Eddie and M''Lady Nissan to anyone.
Brandon was very kind in helping me when I came in to the Service Center for some repairs. His calm demeanor and willingness to elaborate was very comforting for a first time car owner like myself. Even on a busy Monday morning Brandon and the other Service Center guys seemed like they genuinely were trying to help, while still being efficient and thorough.
was at M'Lady Nissan for an oil change and tire rotation, when I arrived someone greeted me at my car. When I went inside the Service Center I was welcomed right away, the man let me know about how long it would take and I could sit in the waiting room and when they were done someone would come find me and bring me to payment window. While I was waiting I was told that there was coffee available and everyone made it very comfortable.
Great customer service. They will go above and beyond to get you what you need. Will definitely continue to do business with them. Thanks again!
I have been buying new cars for 50 years, literally and this was the most pleasant experience. Everyone there was friendly and honest and everything ran smoothly. One more thing, the most important thing, it was the best price by far and I shopped around. Juan Maya did a great job with pricing and explaining everything on the automobile.
I had a wonderful experience purchasing my new Nissan Sentra. Everyone who worked with me was friendly, helpful, knowledgeable, and genuine. Tommy was incredibly patient with me as I test drove multiple cars, asked lots of questions, and rescheduled my appointment a couple of times. He worked really hard to help set up a loan that would work for my budget.
The service dept. is great. They really are! We particularly like Peter. He makes sure everything that needs attention is taken care of. Always makes sure it gets a wash.
Got my oil change. Took a little less than an hour which was nice. Everyone was super friendly to me and my son. Love the customer service from the service center.
Carlos was very helpful and super attentive to what my husband and I were looking for. He was definitely one of the top reasons why we chose in the end to purchase. Would definitely recommend this dealership to friends/family. Fair prices and they tell you everything you need to know up front; non-intimidating and friendly.
This my third car leased with Eddie Colville. Due to the pandemic and my having a newborn, Eddie did all the logistics over the phone. When I went in to sign my paperwork it took 30 minutes and went smooth. The finance manager was great as well. I recommend using Eddie Colville at M’lady Nissan.
This is 3rd vehicle I got from M'Lady and there are 2 other Nissan dealers on my 35 minute drive to them. That alone should speak for my satisfaction. They are on top of the game!
Brandon was very kind in helping me when I came in to the Service Center for some repairs. His calm demeanor and willingness to elaborate was very comforting for a first time car owner like myself. Even on a busy Monday morning Brandon and the other Service Center guys seemed like they genuinely were trying to help, while still being efficient and thorough.
What a great guy really help me out and with what little I had also made the process really easy and with no stress.
Purchased a car, they made it quick and easy. I would recommend.
I worked with Drew Westermeyer and Scott Ryan. Both were fantastic and extremely helpful. I'll be coming back to this dealer.
Got my oil change. Took a little less than an hour which was nice. Everyone was super friendly to me and my son. Love the customer service from the service center.
Best place to service your car in Crystal Lake.
It went very well. I was offered a great deal, and am very happy with my purchase.
Overall a great experience, me and my family have purchased 6 cars from here, and I plan on continuing to do so! Eddie Colville is one of my favorite salesmen there. Was very quick and to the point, and got me a good price for what I was looking for.
What a great guy really help me out and with what little I had also made the process really easy and with no stress
Juan and Drew were an excellent help on assisting me with my new Nissan Sentra! I'm very pleased with the outcome.
I went in wanting to test drive a specific car and Shane greeted us promptly at the door, talked to us about the car and all the special offers, and was fun to be with on the test drive. I wanted to test drive another car at a different dealership after and I was pleasantly surprised to have Shane wish us the best. He was not pushy in trying to make a sale and allowed me to go out to a make confident decision. It was so pleasant that I didnt feel weird coming back to make a deal for the car I test drove earlier!
Carlos was very helpful and super attentive to what my husband and I were looking for. He was definitely one of the top reasons why we chose in the end to purchase. Would definitely recommend this dealership to friends/family. Fair prices and they tell you everything you need to know up front; non-intimidating and friendly.
Eddie Colville and his team are fantastic. I was treated very well. Even though I live in Chicago, I plan on finding the time to use the services provided by M'Lady Nissan. One cool thing is they have free oil changes for the life of your new car. They also have a very large selection of vehicles to choose from. I found the perfect car.
From intro to salesman to financing I ddelt with five star service. Everyone bent over backwards to make sure I had the car I wanted to purchasing in a timely fashion and on my schedule.
Severo and Rony did such a great job in helping me. Finance department did such a great job as well. M'Lady offers excellent service and offers. I have bought two vehicles from them and both times, it has been a great experience. I would definitely recomend them.
Best car purchasing experience I have had in my 40 years of driving/owning vehicles! Wonderful staff!
Overall a great experience, me and my family have purchased 6 cars from here, and I plan on continuing to do so! Eddie Colville is one of my favorite salesmen there. Was very quick and to the point, and got me a good price for what I was looking for.
Went in for a low tire and oil change. Always excide my expectation.
Mir and his staff are excellent to work with. Sal and the service team does a nice job servicing our efforts for 10 years. Good dealership to work with if you own a Nissan.
Overall a great experience, me and my family have purchased 6 cars from here, and I plan on continuing to do so! Eddie Colville is one of my favorite salesmen there. Was very quick and to the point, and got me a good price for what I was looking for.
I went in wanting to test drive a specific car and Shane greeted us promptly at the door, talked to us about the car and all the special offers, and was fun to be with on the test drive. I wanted to test drive another car at a different dealership after and I was pleasantly surprised to have Shane wish us the best. He was not pushy in trying to make a sale and allowed me to go out to a make confident decision. It was so pleasant that I didnt feel weird coming back to make a deal for the car I test drove earlier!
The folks at M’Lady Nissan were absolutely fantastic! From the moment I step in to the moment I left, they truly made me feel like a part of the family! I got the chance to work with Jay, and he was so knowledgeable. He was able to answer every question I had and then some! He was so caring and empathetic to my situation and I appreciate him as an individual! I also got to work with both Abe and Scott! Talk about a funny duo!! They had my cracking up the entire time! Overall my experience with Nissan was absolutely perfect! Thank you staff, and I look forward to coming in and getting my service done on my new Nissan Sentra!
Carlos was very helpful and super attentive to what my husband and I were looking for. He was definitely one of the top reasons why we chose in the end to purchase. Would definitely recommend this dealership to friends/family. Fair prices and they tell you everything you need to know up front; non-intimidating and friendly.
Mir and his staff are excellent to work with. Sal and the service team does a nice job servicing our efforts for 10 years. Good dealership to work with if you own a Nissan.
Eddie Colville and his team are fantastic. I was treated very well. Even though I live in Chicago, I plan on finding the time to use the services provided by M'Lady Nissan. One cool thing is they have free oil changes for the life of your new car. They also have a very large selection of vehicles to choose from. I found the perfect car.Scott Ryan helped me fine tune my accessories. Ryan in service oversaw the install. Everything was perfect.There's a reason why this is the Number One Nissan in the area. I would say, it is the high caliber people that work in each department.Worth the drive from ANY town.
The folks at M’Lady Nissan were absolutely fantastic! From the moment I step in to the moment I left, they truly made me feel like a part of the family! I got the chance to work with Jay, and he was so knowledgeable. He was able to answer every question I had and then some! He was so caring and empathetic to my situation and I appreciate him as an individual! I also got to work with both Abe and Scott! Talk about a funny duo!! They had my cracking up the entire time! Overall my experience with Nissan was absolutely perfect! Thank you staff, and I look forward to coming in and getting my service done on my new Nissan Sentra!
Carlos was very helpful and super attentive to what my husband and I were looking for. He was definitely one of the top reasons why we chose in the end to purchase. Would definitely recommend this dealership to friends/family. Fair prices and they tell you everything you need to know up front; non-intimidating and friendly.
Eddie Colville and his team are fantastic. I was treated very well. Even though I live in Chicago, I plan on finding the time to use the services provided by M'Lady Nissan. One cool thing is they have free oil changes for the life of your new car. They also have a very large selection of vehicles to choose from. I found the perfect car.Scott Ryan helped me fine tune my accessories. Ryan in service oversaw the install. Everything was perfect.There's a reason why this is the Number One Nissan in the area. I would say, it is the high caliber people that work in each department.Worth the drive from ANY town.
Hats off to Scott M'Lady, Scott Ryan,and Bryan Murphy my car buying experience was great working with these guys.
Good service everytime I go Drew and Juan are fantastic.
Carlos was very helpful and super attentive to what my husband and I were looking for. He was definitely one of the top reasons why we chose in the end to purchase. Would definitely recommend this dealership to friends/family. Fair prices and they tell you everything you need to know up front; non-intimidating and friendly.
I bought a Nissan Rouge in Chicago and recently moved to the NW suburbs. I’m so thrilled that M ‘Lady Nissan is the closest dealership to me now. I needed my routine oil change and the staff was very professional and great to work with.
Was in and out in no time, customer service was excellent!!! Love this dealership
As always really good and fast service, very friendly staff and excellent communication
I was kept informed about the progress in servicing my car. The communication between us was very good. I can highly recommend this Service Dept.
Just leased my 5th vehicle from M'Lady. Edie Coleville is the person you want to see! Always great experience and top notch care. Service Dept. is also very efficient and quick. Thank you!
I have been purchasing my cars at M’Lady for years. Always a wonderful experience. Ask for Jay Alvarez when your shop at M’Lady. He is very knowledgeable and will take care of you.
Great customer service. Jay Alvarez is the best!
I had the best salesman and best service from the manager. They were very polite, friendly, and well experience staff. I recommend this dealership for your next purchase of your favorite vehicle.
Bought a new Murano. Excellent service start to finish.
Bought my first car here over the weekend and had a great experience! I was very happy with the customer service I received!
The gentleman who had me sign the zillion pieces of paperwork (I forgot your name, so sorry) was very friendly and didn't try to sell us on any extras we didn't want. I felt our experience was outstanding. The last time I bought a car was in 2007 at a different dealership, and overall I found this to be a far more pleasant car buying experience. Thanks M'Lady Nissan! :)
I left feeling happy. I felt like I got a good deal and got EXACTLY what I was looking for lower than my price range. From sales managers, associates, financing and anyone in between- the experience was great. Thanks to all of you there at M'Lady! I shall be seeing you all for my free oil changes!
I felt like a part of their family they treated me so well! If you're in the market for a new car, I love my Nissan Rogue and M'Lady will definitely treat you right!
I really gotta give 5 stars, i recently purchased a 15 sentra s and was pretty satisfied with the experience.
Love this place and the service . Nice people and prices are great. It's clean and extremely friendly! They even have bones to give your dog
The gentleman who had me sign the zillion pieces of paperwork (I forgot your name, so sorry) was very friendly and didn't try to sell us on any extras we didn't want. I felt our experience was outstanding. The last time I bought a car was in 2007 at a different dealership, and overall I found this to be a far more pleasant car buying experience. Thanks M'Lady Nissan! :)
The experience was good. We did not feel pressured. We also did not feel deceived by false advertising and I walked away feeling really good that I made the best deal on that purchase (way below Truecar average price that I would have expected to pay). In addition, although this might not be something I could take advantage off too much, M'Lady offers free oil changes for my car for the life of the vehicle while I own it. An additional nice perk! Thanks Scott, for your help and making it a nice buying experience!
I really gotta give 5 stars, i recently purchased a 15 sentra s and was pretty satisfied with the experience.
Love this place and the service . Nice people and prices are great. It's clean and extremely friendly! They even have bones to give your dog.
My mother and I walked up to the doors and were greeted by Bob. He listened to what I was looking for and took him time on helping me with process of elimination between two different cars. I have never felt so comfortable and not forced when looking for a car. After listening to my concerns, etc he went back and told me he had the "perfect car" in mind. He did! I ended up leaving with a nissan rouge and could not be happier! Not only do I love the car, I feel as though I wasn't forced into a huge car payment. I would recommend everyone to take the hour drive out like I did and talk to Bob if your interested in buying a car!
This is my 2nd time leasing a car from M'Lady. This dealership has always been very kind to me and working with Eddie has continued to be a pleasure. Everyone is friendly, and smiles are found everywhere. This will not be my last time doing business here. Thank you!
The experience was good. We did not feel pressured. We also did not feel deceived by false advertising and I walked away feeling really good that I made the best deal on that purchase (way below Truecar average price that I would have expected to pay). In addition, although this might not be something I could take advantage off too much, M'Lady offers free oil changes for my car for the life of the vehicle while I own it. An additional nice perk! Thanks Scott, for your help and making it a nice buying experience!Regards, Marina S.
I left feeling happy. I felt like I got a good deal and got EXACTLY what I was looking for lower than my price range. From sales managers, associates, financing and anyone in between- the experience was great. Thanks to all of you there at M'Lady! I shall be seeing you all for my free oil changes!
I really gotta give 5 stars, i recently purchased a 15 sentra s and was pretty satisfied with the experience.
Love this place and the service . Nice people and prices are great. It's clean and extremely friendly! They even have bones to give your dog .
I left feeling happy. I felt like I got a good deal and got EXACTLY what I was looking for lower than my price range. From sales managers, associates, financing and anyone in between- the experience was great. Thanks to all of you there at M'Lady! I shall be seeing you all for my free oil changes!
Excellent service. Worked with my extended warranty, got everything fixed and covered!
I really gotta give 5 stars, i recently purchased a 15 sentra s and was pretty satisfied with the experience.
We had a great experience with M'Lady Nissan in Crystal Lake! It started with our sales man, Scott Ryan, who met me outside in the rain with an umbrella and ended with us getting the car we needed for our daughter. Scott worked with his boss to find the right car to match our needs and our price! So far she is loving her new car!
Eddie colville was the most amazing leading manager! I will only go to him from now on. If you want to trust your car salesman this is where you need to go. Everyone was super polite and so incredibly helpful!
Elaine was awesome! She was extremely professional, and was an excellent communicator. Kept me up to date on how everything was coming along and provided me with a loaner during my week long wait. I couldn't have asked for better customer service. Thank you, Elaine!
Bought my first car this week and had a great experience! I loved my new rogue! This dealer ship had great customer service. I recommend working with Austin!
Love this place and the service . Nice people and prices are great. It's clean and extremely friendly! They even have bones to give your dog .
Bought my first car here over the weekend and had a great experience! I was very happy with the customer service I received!
I really gotta give 5 stars, i recently purchased a 15 sentra s and was pretty satisfied with the experience.
Great service and very fast process. See Sam the GM for the best deal and he will make sure you are matched to the car and sales expert that is best for you.
This is my 2nd time leasing a car from M'Lady. This dealership has always been very kind to me and working with Eddie has continued to be a pleasure. Everyone is friendly, and smiles are found everywhere. This will not be my last time doing business here. Thank you!
Love this place and the service . Nice people and prices are great. It's clean and extremely friendly! They even have bones to give your dog .
The experience was good. We did not feel pressured. We also did not feel deceived by false advertising and I walked away feeling really good that I made the best deal on that purchase (way below Truecar average price that I would have expected to pay). In addition, although this might not be something I could take advantage off too much, M'Lady offers free oil changes for my car for the life of the vehicle while I own it. An additional nice perk! Thanks Scott, for your help and making it a nice buying experience!Regards, Marina S.
I would like to give a shout out to John and Sal in the service department for the best service I have had at a Nissan dealership yet. My appointment was on time, I was not swindled to try to do any kind of extra service on my car, and when they found out my tires were less than great gave me a recommendation to where i should file a claim. ( this is a brand new nissan not bought from this dealership). They were thorough in explaining why they did or didn't do specific services on my car and it only took an hour as promised. I know it seems silly to say a dealership did was it was actually supposed to do but for once they did! I will be back!
My mother and I walked up to the doors and were greeted by Bob. He listened to what I was looking for and took him time on helping me with process of elimination between two different cars. I have never felt so comfortable and not forced when looking for a car. After listening to my concerns, etc he went back and told me he had the "perfect car" in mind. He did! I ended up leaving with a nissan rouge and could not be happier! Not only do I love the car, I feel as though I wasn't forced into a huge car payment. I would recommend everyone to take the hour drive out like I did and talk to Bob if your interested in buying a car!
We had a great experience with M'Lady Nissan in Crystal Lake! It started with our sales man, Scott Ryan, who met me outside in the rain with an umbrella and ended with us getting the car we needed for our daughter. Scott worked with his boss to find the right car to match our needs and our price! So far she is loving her new car!
Bought my first car this week and had a great experience! I loved my new rogue! This dealer ship had great customer service. I recommend working with Austin!
This is my 2nd time leasing a car from M'Lady. This dealership has always been very kind to me and working with Eddie has continued to be a pleasure. Everyone is friendly, and smiles are found everywhere. This will not be my last time doing business here. Thank you!
The gentleman who had me sign the zillion pieces of paperwork (I forgot your name, so sorry) was very friendly and didn't try to sell us on any extras we didn't want. I felt our experience was outstanding. The last time I bought a car was in 2007 at a different dealership, and overall I found this to be a far more pleasant car buying experience. Thanks M'Lady Nissan! :)
Just bought a new Nissan Versa Note for my daughter at this dealership. These guys have it down. From sales knowledge to great customer service. This was a very enjoyable experience and I'd buy from the again in a heartbeat. We will also be servicing our 2016 Versa and 2001 Maxima at M'Lady. Nice work guys!
I left feeling happy. I felt like I got a good deal and got EXACTLY what I was looking for lower than my price range. From sales managers, associates, financing and anyone in between- the experience was great. Thanks to all of you there at M'Lady! I shall be seeing you all for my free oil changes!
I really gotta give 5 stars, i recently purchased a 15 sentra s and was pretty satisfied with the experience
Love this place and the service . Nice people and prices are great. It's clean and extremely friendly! They even have bones to give your dog .
I felt like a part of their family they treated me so well! If you're in the market for a new car, I love my Nissan Rogue and M'Lady will definitely treat you right!
The service department is friendly and professional. This dealership earned my business and will probably earn it again when I'm ready for another car.
from our CUSTOMERS near Itasca!
Brought my car in for an oil change. The service guys at the desk were very kind and helped me out in a time of need with something.
Attentive, inviting, friendly, patient, thorough, and knowledgeable about Nissan products (although I was not purchasing Nissan, still impressive). He listened to me, dealt with my groveling, and was a fantastic problem solver. He ran through different scenarios with me; trade VS no trade, different finance options, etc ...
First time experience this past weekend and M'Lady Nissan, and it was fantastic! Juan, our sales associate, was accommodating and listened to all of our needs. He worked with the GM and Manager to help us get as close to our desired financial outcome as possible. Overall we felt like we got a great deal with great service.
