During these uncertain times, we know that you must have a lot of questions. At M’Lady Nissan, we're trying to answer as many as we can to help keep you informed of your car-buying and -servicing options. We hope you'll find this information about how we're operating during the COVID-19 outbreak useful. If there's anything we can help you with, please don't hesitate to reach out to our Nissan dealership in Crystal Lake, IL, at your earliest convenience.

01

Is M’Lady Nissan Open Right Now?

Yes, M’Lady Nissan is open right now!

At this time, you're still welcome to visit us at our Nissan showroom in Crystal Lake by appointment only. If you choose to visit us, please know that all of us at M’Lady Nissan consider the health and safety of our customers and employees a top priority. Therefore, we have new practices and sanitation measures in place so you can feel confident in our environment.

02

Can I Buy a Car from M’Lady Nissan Right Now?

Yes, you can buy a car from M’Lady Nissan right now.

While our physical building is only open for sales appointments and service, our website, like our phone lines and inboxes, will always be open. M’Lady Nissan is committed to serving the local Illinois community any way we can during this pandemic, so we're making it easier than ever to upgrade to a new car while practicing recommended social distancing techniques. If you're interested in buying a new Nissan or used car for sale right now, we encourage you to browse online or give us a call. Whether you're interested in buying or leasing a new Nissan, you'll get peace of mind knowing we'll deliver it to you for a test-drive or after the purchase.

If you choose to have a car delivered to you, know that all of our vehicles are properly cleaned and sanitized per the guidelines we've received from local authorities. Our staff is trained on the best practices for social distancing to ensure every interaction is safe.

03

Are Car Dealerships Essential in Illinois?

Since auto repair shops are essential businesses in Illinois, M’Lady Nissan is open and accepting service appointments right now.

Our Crystal Lake service center is fully staffed and ready to tend to all your routine and critical auto repair essentials. Our Nissan sales center is open for appointments only.

04

Is M’Lady Nissan Open for Service?

Yes, M’Lady Nissan is open for service. Auto repair shops are essential businesses, so we will continue to remain open unless instructed differently by authorities.

Whether your check engine light is on or you simply want to take care of routine maintenance, you can trust our service center in Crystal Lake for reliable auto repairs nearby. We can take care of Nissan oil changes, brake repairs, battery replacements and more! If you'd like to schedule a service appointment or learn about the current M’Lady Nissan hours, just give us a call at (815) 318-0425.

05

Does M’Lady Nissan Deliver?

Yes, M’Lady Nissan is happy to deliver to you.

To protect both our customers and our employees, the entire team at M’Lady Nissan is practicing safe social distancing. However, we are working and we're ready to tend to all your Nissan sales needs. If you're interested in buying a vehicle from us, our team would be happy to bring you the car, truck or SUV you've been eying so you can take a test-drive. If you'd then like to buy the car, we'll talk to you about our new Nissan specials so we can get you behind the wheel as soon as possible.

06

What Are the New M’Lady Nissan Sanitation Measures?

Here at M’Lady Nissan, there's nothing more important to us than the health and safety of our customers and employees. In addition to our regular cleaning schedule, we are taking steps to protect our community, including:

  • Increasing the number of times our dealership is cleaned daily.
  • Sanitizing high-touch areas frequently, including door handles, chairs, desks and phones.
  • Disinfecting our vehicles before and after test-drives, including high-touch areas like door handles, key fobs, steering wheels and gear shifts.
  • Ensuring that all our employees are washing their hands frequently and using hand sanitizer in between washings. 
  • Limiting the number of employees on site
  • Instructing any employee who does not feel well or is experiencing symptoms to stay home from work, and encouraging customers who do not feel well to reschedule their appointments or speak with us remotely.
  • Postponing any business-related travel, including meetings and vendor visits. 
07

How Should I Clean My Car to Prevent Coronavirus?

If you're using your car for errands like grocery store runs or any other purpose, it's important to sanitize it frequently to prevent the spread of coronavirus. Not sure how to disinfect your car? We recommend the following measures:

  • Wash your hands; put on disposable gloves (if available) before you begin sanitizing your car.
  • Use a mild dish soap or other common household disinfectants to scrub high-touch areas like the dashboard, steering wheel, touchscreens and door handles.
  • If you have space and supplies, consider keeping disinfecting wipes in your car for more frequent wipe downs.
  • Not sure how to clean leather seats in a car? You can use any type of leather cleaner. Be sure to use a microfiber cloth to avoid scratching the leather!

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