Want to learn more about how our Crystal Lake Nissan Dealership satisfies our customers time and time again? Serving Arlington Heights, Naperville, Hoffman Estates and the surrounding area, we work hard to make sure every experience at our dealership is smooth, efficient, and enjoyable. Read what other Nissan enthusiasts have to say about us!
As our family grew, we needed to get an affordable family vehicle. We been researching SUVs for almost a year and decided the Rogue was our best choice. So we decided to come to M’Lady Nissan and we have to say we had an amazing experience before we even walk in the building. Staff was wearing masks and had hand sanitizer available at each desk. We were greeted right away by Drew. Drew was friendly and knowledgeable, we didn’t feel pressure during the buying process. Long story short, everyone who we talked to which was Drew, the finance manager Bryan and Scott (from parts & car care) were friendly and helpful. They gave us a good deal and we are a happy family enjoying our new Rogue from M’Lady. We recommend Drew and the staff at M’Lady.
I came in today to look at a few car options but wasn’t really sure what I wanted. Scott was very helpful and introduced my husband and myself to the sale associate Jay. Jay was very patient and helpful with assisting me. He was very knowledgeable when going over the different cars with me and I really appreciated that. When I found the car I liked he really went above and beyond for me. Amazing customer service here. I am very happy with how well Scott, Jay and the team took care of us. They both made our experience great. I will definitely be returning. Thank you for all your help!! I’m very happy.
This car dealership is the best!!! I’ve leased/purchased my last 4 cars here. I work with Eddie every time and he’s the best! He’s super honest and keeps the process super simple and quick – no BS whatsoever! He helped my sister buy a car too, and she was also extremely happy the level of service she received from Eddie. Every one else who works here in management, finance, service, etc. is also incredibly warm and friendly! I’ve never had a single problem with any of the cars I’ve purchased from them. Buy your car from M’Lady Nissan if you want top notch service and honesty!
Anyone who has ever shopped for a new car knows that it is often a very high pressure and uncomfortable experience. My wife needed a replacement for an aging car and we were referred to M’lady Nissan. We were introduced to Eddie Colville who took us through the whole process. With less than stellar credit, Eddie took an impossible situation and went above and beyond our expectations with the car we ended up with. The whole process was surprisingly smooth and painless and we were treated with the upmost respect giving our credit. I would not hesitate to send anyone I know who is looking for a car for any circumstance to M’lady Nissan and tell them to ask for Eddie Colville.
Great service! They made buying a car easy and affordable. Everyone who worked there was so accommodating. They will definitely have my business in the future, as well.